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8 Apr 2015

Russian agency to rank Minsk airport infrastructure

MINSK, 8 April (BelTA) – The Russian aviation industry agency AviaPort will evaluate the state of the infrastructure of the National Airport Minsk, BelTA learned from the Minsk airport’s press service after a group of experts visited the airport as part of the research into terminal infrastructure and passenger services available at airports.

The Russian experts examined the terminal of the Minsk airport, were made familiar with its infrastructure and the quality of service available to passengers. Results of the evaluation will be presented as a ranking of airports that the agency intends to present in Q2 2015.

The field research part, during which AviaPort experts personally evaluated the experience available to passengers in airports, will end in April. Before that airport operators had been polled and statistics had been collected. The final part of the work to analyze the collected data will take place in May, the press service of the Minsk airport told BelTA.

At present the research into the terminal infrastructure and passenger services available at airports covers over 30 airports in Russia. The National Airport Minsk is the first airport outside Russia to join the research project. Oleg Panteleyev, head of the analysis division of the AviaPort agency, was quoted as saying: “It is an important milestone for our project: by expanding the coverage we allow the project's participants to receive deeper knowledge, to get familiar with cutting-edge practices of not only other cities but also neighboring countries.”

The National Airport Minsk was ranked sixth among airports of Russia and other CIS states in the ranking compiled by the British research company Skytrax in 2015.

Results of AviaPort’s research will be used to compile the ranking that AviaPort will once again publish this summer. The progress and results of the research will be covered by AviaPort’s publications and reports to be delivered by the agency’s analysis service.

AviaPort has been running the research into terminal infrastructure and passenger services available at airports since 2013. The research allows determining problem areas and growth points. It outlines top-priority areas for the development and perfection of business operations in airports. The analysis of consumer appeal of airports and the examination of the satisfaction of passengers and air carriers are important parts of the work.

The aviation industry agency AviaPort is a Russian information and analysis company, which specializes in collecting, processing, and distributing business information about the aviation industry. Founded in 1998, the agency implements research and media projects for the aviation industry.

The National Airport Minsk is Belarus’ first international airport that has been certified for compliance with the international standard ISO 9001. In late 2014 the airport’s passenger terminal was reconstructed, with over 2,000m2 added to the premises. About Br720 billion was spent on the project. The airport’s renovation continues. In particular, the infrastructure is being upgraded.

In 2014 the National Airport Minsk and its branch Airport Minsk 1, which is located in the city proper, transported about 2.6 million passengers, 18.9% up from 2013.

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